Shipping policy

Shipping Policy

Thank you for shopping with us! We want to make sure you receive your order as smoothly as possible.

Processing Time
All orders are processed within 6–8 business days after your order is placed. You will receive a confirmation email once your order has been shipped.

Shipping Time
Shipping times vary depending on your location and chosen shipping method. Once your order leaves our facility, delivery usually takes an additional 3–7 business days.

Order Tracking
When your order ships, you’ll receive a tracking number by email so you can follow your package’s journey.

Delays
While we make every effort to ensure timely delivery, shipping times may be impacted by factors outside our control, such as carrier delays, holidays, or severe weather.

If you have any questions about your order, feel free to contact our support team at customerservice@cratoninc.com.